FRONTLINE STAFF ARE NOT SECURITY GUARDS SEMINAR
"OUR SEMINAR IS RIGHTLY NAMED SO , AS FRONTLINE STAFF NEED TO ACT AS SECURITY GUARDS ,BUT ARE NOT SECURITY GUARDS "
THIS APTLY DEMONSTRATES THE NEED TO LIFT FRONTLINE STAFF SECURITY , IN A WAY THAT PROTECTS STAFF WITHOUT COMPROMISING THEIR POSITION OF PROVIDING THE BEST CUSTOMER SERVICE POSSIBLE , UNDER ALL CONDITIONS....
SEMINAR CONTENT
1. WHY HANDS FREE - INTRODUCTION TO HOW WE CAN OPERATE LONG BEFORE AN ATTACK , SEEING ,DETERING AND INFLUENCING ,UTILISING OUR SILENT AND MOST POWERFUL FORM OF COMMUNICATION OUR PRESENCE + PROJECTION ,IN LINE WITH HOW AGGRESORS OPERATE FIRST , THROUGH SENSE
2. WHAT WILL CHANGE ?
YOUR ABILITY TO READ PEOPLE WILL BE RAPID ,YOUR AWARENESS OF HOW YOU ARE PROJECTING WILL BE CLEAR .
YOUR ABILITY TO SEE BEHIND BEHAVIOUR AND VERBAL DIALOGUE WILL BE CLEAR AND RAPID ,UNDERSTANDING THE POWER PLAY DYNAMICS USED IN DIALOGUE .
YOU WILL BE ABLE TO OPERATE AT PEAK CALM ,CLARITY REGARDLESS OF ENVIRONMENT OR CIRCUMSTANCES ,AS YOU HAVE RECLAIMED CONTROL OF YOUR NERVOUS SYSTEM THROUGH YOUR REACTIVE PROCESS .
3. YOU WILL LEARN TO UNDERSTAND THE INTENT AND ROOT OF YOUR DEFAULT REACTIVE CUES AND TRIGGERS , THAT CURRENTLY YOUR MIND USES TO GAIN CONTROL , ESPECIALLY IN HIGH THREAT SITUATIONS .
4 . YOU WILL LEARN THE PROCESS FOR DEVELOPING YOUR CONTROL OF NERVOUS SYSTEM CUES AND TRIGGERS THAT CONNECT TO YOUR PRESENCE AND PROJECTION .
5 . YOU WILL ACTIVATE SELF AWARENESS - THE CRITICAL TOOL FOR DEFINING ONES OWNS INTENT OF REACTIONS
6 . YOU WILL LEARN HOW TO DEVELOP EMOTIONAL INTELLIGENCE ,CRUCIAL TO INCREASE COPING CAPABILITIES AND THRESHOLDS UNDER PRESSURE, AND DEVELOPMENT OF UNDERSTANDING YOUR OWN POTENTIAL HOT SPOTS .
7 . WORKING THE PROCESS , SO YOU CAN DEVELOP YOUR PERFORMANCE UNDER PRESSURE ,AS OFTEN AS YOU WISH , SELF CHALLENGING YOUR DEFAULT REACTIVE CUES AND TRIGGERS .
KEY TAKEAWAYS
1. RAPID READING OF CUSTOMERS
2 . PEAK PERFORMANCE REGARDLESS OF CIRCUMSTANCES
3.ABILITY TO SELF MANAGE STRESS AND COGNITIVE LOAD DAMAGE
4.PRESENCE AND PROJECTION OPTIMISED
RESULTING IN
- SUSTAINED HIGH PERFORMANCE
- SUSTAINED WELLBEING
- PREVENTATIVE INTERACTION MEANING LESS CONFLICT
INVESTMENT PRICE $ NZ 2500.00
2 HOUR SEMINAR
+ TRAINING MANUAL $30.00 EACH PARTICIPANT